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We currently offer the Mini 2G Gen 5 (featuring our Signature Gold Collection with 10 premium flavors) and the Dual Gen 3 (a 4G dual-pod disposable). Both feature USB-C charging, 3-color battery indicators, NFC authentication, and COA QR codes on every unit.

The Signature Gold Collection includes 10 flavors across three tiers: Signature — Banana Taffy, Bubblegum Burst, Tropic Tango, Watermelon Frost; Ultra — Berry Ice, Fruit Loops, Peach Paradise; True — Berry Bash, Grape Stars, Mango Bliss.

The Mini 2G Gen 5 is a single-pod 2G disposable in our Signature Gold finish. The Dual Gen 3 holds two separate 2G pods for a total of 4G, allowing you to switch between two flavors via inhale-activated selection. Both include NFC verification and COA QR codes.

Yes. Every product is independently lab tested and ships with a batch-specific Certificate of Analysis (COA) accessible via QR code printed on the label. This QR code links directly to the test results for your specific batch.

Yes. All ACE ULTRA PREMIUM Gen 5 and Gen 3 devices feature USB-C charging for fast, convenient top-ups. A 3-color LED battery indicator (green/yellow/red) shows your current charge level at a glance.

Every authentic ACE ULTRA PREMIUM device has an NFC chip embedded in the packaging. Enable NFC on your phone, tap it to the packaging, and follow the verification prompt to verifyace.com. You can also use our online verification tool.

Stop using the product immediately if NFC verification fails or directs you to an unrecognized website. This may indicate a counterfeit product. Report it to us at support@aceultrapremmiums.com with photos and the retailer’s information.

Email us at support@aceultrapremmiums.com with the subject “Report Counterfeit.” Include photos of the product, packaging, where you purchased it, and any relevant details. Our IP team takes all counterfeit reports seriously.

Purchase directly from aceultrapremmiums.com or from a listed authorized retailer. Never purchase from unlisted online marketplaces or unverified sources — counterfeits can pose serious health risks. Our authorized retailer list is available on the website.

We ship from Los Angeles, CA via USPS. USPS Ground: 3–7 business days. USPS Priority Mail: 2–3 business days. Overnight Express: next business day. Orders placed before 3 PM EST ship same day (Monday–Friday). After 12 PM Friday, orders ship Monday.

A tracking number is emailed to you automatically once your order ships. You can track your package directly on the USPS website. If you have not received a tracking email within 2 business days, contact our support team.

Yes. We ship to all 50 US states plus internationally. Estimated delivery times: Canada 3–4 days, Europe ~5 days, Australia & Asia 5–7 days. International orders are subject to local customs regulations. We do not ship to APO/FPO addresses.

Orders can be cancelled or modified within 24 hours of placement. After 24 hours, orders enter our fulfillment process and cannot be changed. Contact us immediately at support@aceultrapremmiums.com or via Telegram for the fastest response.

We accept returns on unused, unopened products within 30 days of delivery. Defective units are eligible for replacement at no cost. Refunds are processed within 7–10 business days of receiving the return. Contact our support team to initiate a return.

We accept cryptocurrency (Bitcoin payments receive an additional ~10% discount) and other alternative payment methods. Our team will confirm available payment options with you at checkout or upon first contact. All transactions are encrypted and secure.

Yes! Customers who pay with Bitcoin receive approximately 10% off their order total. This discount is applied automatically at checkout when Bitcoin is selected as the payment method. It stacks with any active promotional codes.

Absolutely. Our website uses SSL/TLS encryption for all transactions. We do not store full payment credentials. All orders use USPS Address Verification System to confirm shipping details before dispatch.

Visit our Wholesale page and submit the application form — it takes under 3 minutes. Our team reviews every application within 24 business hours. No commitment is required to apply. New partners receive 10% off their first qualifying order of $3,000+.

The minimum wholesale order is $3,000 (Starter tier). Partner tier requires a minimum of $10,000 with 20% off ongoing, and Elite tier starts at $25,000 with up to 30% off. Contact our wholesale team for custom quotes or to discuss your requirements.

Regional exclusivity is available for Elite tier partners ($25,000+ minimum) on a case-by-case basis. This is subject to volume commitments, geographic market analysis, and approval by our sales team. Apply through our Wholesale page and mention your interest in exclusivity.