PRIVACY POLICY

On top of that, ACE ULTRA PREMIUM® is a premium cannabis disposable vape brand operating from Los Angeles, California. Overall, com, allows customers to browse products, place orders, verify product authenticity, and contact our support team.

Of course, we are committed to protecting your personal information and your right to privacy. Notably, this policy applies to all information collected through our website, online store, contact forms, wholesale application process, and any related services.

If you have any questions or concerns about this notice or our practices with regard to your personal information, please contact us at support@aceultrapremmiums.com.

In particular, we collect several types of information depending on how you interact with our website and services. At the same time, this includes information you provide directly to us, information collected automatically, and in some cases, information from third parties.

Information You Provide Directly

When you place an order, fill out a contact form, submit a wholesale application, or sign up for updates, you may provide us with:

• Identity information: First name, last name, and username or similar identifier
• Contact information: Email address, telephone number, shipping and billing address
• Order information: Products purchased, order number, payment method type (we do not store full card details), and order history
• Business information: Company name, business type, state/country, and monthly purchase volume (wholesale applicants)
• Communications: Messages sent to our support team via email or contact forms, including any attachments or details shared
• Preferences: Flavor preferences, communication preferences, and newsletter subscription status

Information Collected Automatically

When you visit aceultrapremmiums.com, we and our third-party service providers may automatically collect:

• Device & technical data: IP address, browser type and version, operating system, device type, screen resolution
• Usage data: Pages viewed, time on page, links clicked, referring URLs, search terms used on our site
• Location data: General geographic location derived from IP address (city/country level)
• Cookie data: Information stored via cookies and similar tracking technologies (see Section 4)
• Transaction data: Details of products purchased, total spend, and transaction history

Information From Third Parties

We may receive information about you from third parties including:

• Payment processors used to facilitate your purchases
• Shipping carriers (USPS) providing delivery status and address verification data
• Analytics providers such as Google Analytics helping us understand site usage
• Referral partners and authorized retailers who may share contact information with your consent

Information You Choose Not to Provide

Additionally, , process an order), and you fail to provide it, we may not be able to complete your purchase or fulfill your request.

We use the information we collect for the following purposes, each underpinned by a valid legal basis:

Besides that, we will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose. Generally, if you wish to understand how the processing for a new purpose is compatible, please contact us.

Marketing Communications

Also, we may send you marketing emails about new products, limited drops, promotions, and brand news only if you have opted in to receive such communications. In addition, you can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email or by contacting us directly. In fact, we do not sell your contact information to third-party advertisers.

On top of that, we use cookies and similar technologies (such as web beacons, pixel tags, and local storage) to enhance your experience, analyze site traffic, and support our marketing activities. Overall, a cookie is a small text file stored on your device when you visit our website.

Types of Cookies We Use

Third-Party Cookies

Of course, some cookies on our site are set by third parties whose services we use.

• Google Analytics: Site analytics and visitor behavior reporting
• Meta (Facebook) Pixel: Conversion tracking and remarketing
• Payment Processors: Secure checkout session management
• USPS Address Verification: Address validation on all orders

Managing Cookies

Notably, you can control and manage cookies through your browser settings. In particular, most browsers allow you to view, delete, and block cookies. At the same time, Please note that disabling certain cookies may affect the functionality of our website, including your ability to add items to cart or complete checkout.

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

Generally, we do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Service Providers

Also, we share data with trusted third-party service providers who assist us in operating our website and delivering our services.

• USPS — Shipping, tracking, and address verification for all orders
• Payment processors — Secure processing of cryptocurrency and alternative payment methods; we do not store full payment credentials
• Email service providers — Order confirmations, tracking updates, and opt-in marketing communications
• Analytics providers — Google Analytics and similar tools for website traffic analysis
• Hosting and infrastructure providers — Secure storage and delivery of our website
• verifyace.com — Our NFC product verification platform logs product scan data to authenticate genuine ACE ULTRA PREMIUM products

Legal Requirements

In addition, we may disclose your personal information if required to do so by law, regulation, legal process, or governmental authority — including in connection with national security or law enforcement requirements.

Business Transfers

In fact, if ACE ULTRA PREMIUM undergoes a merger, acquisition, sale of assets, or other business transition, your personal information may be transferred as part of that transaction. On top of that, you will be notified via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

Protection of Rights

Overall, we may share information when we believe disclosure is appropriate to protect the rights, property, or safety of ACE ULTRA PREMIUM, our customers, or others. Of course, this includes sharing information with other companies and organizations for fraud protection and credit risk reduction.

In particular, we retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

• Order data: Retained for a minimum of 7 years to comply with tax and financial record-keeping obligations
• Customer account data: Retained for the duration of the account relationship, plus 3 years after last activity
• Support communications: Retained for 2 years after resolution
• Wholesale applications: Retained for 3 years (approved) or 1 year (declined/inactive)
• Marketing consent records: Retained until opt-out, plus 3 years as proof of consent
• Analytics and cookie data: Typically retained for 13–26 months depending on the provider
• NFC verification logs: Retained for 5 years for anti-counterfeit investigation purposes

At the same time, when your data is no longer needed, we securely delete or anonymize it. Additionally, , data stored in backup archives), we isolate the data from further processing until deletion is possible.

Besides that, Depending on your location, you may have certain rights regarding your personal information. Generally, we honor these rights and will respond to verifiable requests within 30 days (or as required by applicable law).

How to Exercise Your Rights

To exercise any of these rights, please contact us at support@aceultrapremmiums.com with the subject line “Privacy Rights Request.” We may need to verify your identity before processing your request. We will respond within 30 days, or 45 days if an extension is reasonably necessary, and we will notify you if an extension is required.

Notably, we will not discriminate against you for exercising any of your privacy rights — for example, we will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised a privacy right.

In particular, if you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information. At the same time, this section supplements the general rights described in Section 7.

Categories of Personal Information Collected (Last 12 Months)

• Identifiers: Name, email address, IP address, shipping and billing address, telephone number
• Commercial information: Products purchased, purchase history, payment method type
• Internet/network activity: Browsing history on our site, interactions with our content, cookie and usage data
• Geolocation data: General location derived from IP address
• Inferences: Product preferences and purchase behavior drawn from collected data

Sale and Sharing of Personal Information

Additionally, we do not sell personal information in exchange for monetary compensation. However, under the broad CCPA/CPRA definition, certain disclosures of data to advertising technology providers (such as through cookies and pixels) may constitute a “share” of personal information for cross-context behavioral advertising purposes.

You have the right to opt out of such sharing. To exercise this right, please email us at support@aceultrapremmiums.com with the subject “Do Not Sell or Share My Personal Information.”

Your CCPA Rights in Full

1. Right to Know: You may request that we disclose what personal information we collect, use, disclose, and sell about you
2. Also, Right to Delete: You may request deletion of personal information we have collected from you, subject to legal exceptions
3. Right to Correct: You may request correction of inaccurate personal information
4. In addition, Right to Opt Out: You may opt out of the sale or sharing of your personal information for cross-context behavioral advertising
5. Right to Limit Use of Sensitive Personal Information: You may direct us to limit our use of sensitive personal information
6. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

California residents may submit privacy requests by emailing support@aceultrapremmiums.com. We will verify your identity and respond within 45 days, with a possible 45-day extension if necessary.

Also, we take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

• Encrypted connections: Our website uses SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure payment handling: We do not store full payment credentials on our servers; all payment processing is handled by PCI-compliant third-party processors
• Access controls: Internal access to personal data is restricted to team members who need it to perform their job functions
• Regular monitoring: We monitor our systems for potential security vulnerabilities and attacks
• USPS Address Verification: All orders are routed through USPS address verification to prevent shipping fraud and address errors

In addition, Despite our security measures, no method of transmission over the internet or method of electronic storage is 100% secure. In fact, While we strive to protect your personal information, we cannot guarantee its absolute security. On top of that, in the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable law.

Overall, you are responsible for keeping your account credentials (if applicable) confidential and for notifying us promptly if you suspect unauthorized access to your account.

Of course, our website may contain links to third-party websites, social media platforms (Instagram, Telegram, YouTube), and external resources. Notably, com and does not cover the practices of any third-party website or service.

In particular, we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. At the same time, we encourage you to read the privacy policies of any website you visit before providing your personal information.

Product Verification Service

Additionally, com, which may operate under a separate privacy policy. Besides that, Verification scans may log the product ID, timestamp, and general geographic location of the scan for anti-counterfeiting purposes. Generally, this data is used solely to confirm product authenticity and investigate potential counterfeit activity.

Telegram

Our official Telegram channel at @t.me/aceultra is operated by Telegram Messenger Inc. Any information you share within Telegram is subject to Telegram’s Privacy Policy, which we encourage you to review.

In fact, our products contain cannabis-derived ingredients and are intended for adult use only. On top of that, By using our website or purchasing our products, you confirm that you are at least 21 years of age (or the applicable legal age in your jurisdiction).

If we become aware that we have inadvertently collected personal information from a person under 21, we will take prompt steps to delete that information from our records. If you believe we may have any information from or about a minor, please contact us immediately at support@aceultrapremmiums.com.

Overall, our products are not suitable for use by: persons under the age of 21; pregnant or breastfeeding women; individuals who are allergic to cannabis ingredients; or persons with heart conditions, respiratory issues, or other serious medical conditions. Of course, Keep all ACE ULTRA PREMIUM products out of reach of children and pets.

Notably, we may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.

• Update the “Last Revised” date at the top of this policy
• Post the updated policy at aceultrapremmiums.com/privacy-policy
• Send an email notification to customers who have provided their email address, for significant changes
• Where required by law, request your consent before the changes take effect

In particular, we encourage you to review this policy periodically to stay informed about how we protect your information. At the same time, your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Previous versions of this policy are available upon request by contacting us at support@aceultrapremmiums.com.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:

Additionally, we take all privacy inquiries seriously and are committed to resolving your concerns. Besides that, if you are not satisfied with our response to a privacy concern, and you are located in a jurisdiction with a data protection authority, you may have the right to lodge a complaint with that authority.

Generally, for California residents who wish to submit a “Do Not Sell or Share My Personal Information” request, please email us with the subject line “Do Not Sell or Share My Personal Information” and we will process your request within 45 days.